Kailey Christensen

Digital Specialist

Phone:

651-239-2228

Email:

Address:

Palm Beach Gardens, FL

(Willing to relocate)

Skills

University of Sedona

Master of Arts- Metaphysics

Class of 2023

Northern Arizona University

Philosophy B.A.

Class of 2018

Played an integral role in the social media customer service team, serving esteemed clients including Planet Fitness.
Proactively managed and resolved a substantial daily influx of 100+ customer complaints, highlighting adept problem-solving and communication abilities.

NexGen Agency • Social Media Rep

Norwegian Cruise Line • Cruise Staff

Led the coordination of dynamic onboard events, engaging activities, and entertaining games for a diverse audience of 1000+ guests aboard the Pride of America.
Delivered exceptional entertainment and top-tier customer service, enhancing the overall guest experience.

Tramigo • Marketing Director/ UX Designer

Led comprehensive marketing operations for a dynamic startup, managing diverse functions including social media, video editing, event coordination, influencer engagement, content creation, TikTok and Reels production, advertising, and strategic networking.
Simultaneously served as the lead UX designer for the company's app, contributing to its user-centric design and functionality enhancements.

Optimize Social Media • Social Media Manager/ Content Creator

Partnered closely with NAPA Auto Care and individual clients to devise customized marketing strategies, ensuring successful goal attainment and fostering heightened customer satisfaction.
Cultivated strong client relationships, consistently demonstrating notable return on investment (ROI).
Recognized for outstanding performance, earned a promotion to head the content team, spearheading impactful A/B testing initiatives that led to enhanced outcomes.